Contact Center      Management
 

CALTEC offers a complete suite of Business Process Outsourcing (BPO) services which includes Transaction Processing and Finance and Accounting Services which includes Payroll Processing.

Transaction Processing

CALTEC offers highly secure, back end support and processing of large volumes of transactions for its clients. Our offerings include generic transaction processing and vertical-specific transaction processing services for our focus verticals.

We ensure that our service quality meets regulatory and company requirements. In addition, we guarantee efficiency by focusing on productivity and agent utilization, and effectiveness by focusing on turnaround time, accuracy and end-to-end workflow.

Finance and Accounting Services
CALTEC's finance and accounting services offerings cover the entire gamut including accounts receivable, client billing, audits and revenue accounting.

Scope of Services -
 • Financial Planning and Analysis (FP&A)
 • General ledger accounting
 • Month end reporting, balance sheet reconciliations and analysis
 • Accounts payable
 • Bank and supplier reconciliation
 • Customer refunds
 • Decision support

 

Payroll Processing
CALTEC offers a comprehensive range of services for payroll processing which includes -
 • Master data maintenance
 • Incremental inputs
 • Earnings and deductions
 • Sales commission, incentives (fixed, variable, piece rated,    overtime  • which includes fixed rate and hourly based)
 • Various loans (society, home loans, insurance, Etc)
 • Dearness allowance calculations
 • Perquisite calculations
 • Payroll run
 • Quality assurance and reconciliation
 • Full and final settlement
 • Income tax declaration
     BPO
     Back Office

 

CALTEC Offering
 

 
 

 

   
 
Comprehensive Finance and Accounting services
 
 
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