CALTEC has a unique process selection tool that has been highly beneficial to organizations that want to outsource business processes. Use of this tool allows for:

• Transparency in selecting the process
• Selection of processes that will result in the success of the   offshoring initiative
• Identifying processes that are not yet ready for remote processing

In addition, a "Process Prioritization Matrix" is charted. This evaluates the "as is" health of the process in the context of:

• People
• Process
• Infrastructure
• Technology

Each of the above processes is assessed and evaluated in detail by our domain experts on a scale of high, medium and low, which is then translated into objective scores. The overall score represents the "As Is" health of the process from an offshoring perspective and indicates the feasibility of offshoring the respective process.